Frequently asked questions
Can I get my data, or delete my account?
Yes to both, anytime — Settings → Your Data has a full export plus separate options to delete just your check-in history or your private reflections, and Settings → Account has the Delete account button. Full deletion is permanent and requires typed confirmation. See the account-deletion page for the complete steps, including what to do if you can't sign in.
What can a Guardian actually see?
Only what you turn on for them, one setting at a time — your progress percentage, specific sections, or nothing at all. They can never see your private reflections, and you can pause or fully remove their access at any moment.
Can a Guardian edit or complete my tasks?
No. A Guardian can only view what you've allowed, send an encouraging note, or suggest a task for you to approve. They cannot check anything off or change your tasks.
What happens if I miss a day?
Nothing is lost. Care days and activity days are lifetime totals, so they never reset. Every badge and outfit you've earned stays yours forever.
What's the difference between Required and Bonus tasks?
Required tasks count toward your daily percentage. Bonus tasks are extras — completing them never lowers your score, and skipping them never counts against you.
How do mood and energy patterns work?
Your check-ins stay private and appear in your PlushGrowth calendar. With pattern suggestions on, PlushLife may notice a repeated day-of-week pattern and offer a small routine change. It never diagnoses you, assumes a cause, or changes anything without your approval.
Is PlushLife free right now?
Yes. PlushCare, PlushPaths, PlushSleep, mood and energy tracking, adaptive habits, accessibility tools, and Guardian support are all free during the current beta.
Who can see my private reflections?
Only you, always. They're never shown to a Guardian, never included in any shared summary, and stored separately from everything else.
Still need help?
For anything not covered above — a bug, a question about your account, or feedback — you can reach the person who maintains PlushLife directly. The fastest way is the Feedback & Support card in Settings, right inside the app. If you can't sign in, use email instead: